才收到84 罚单，写个帖子教大家咋解决，可以应对诸多情况

ehane

Dear BurstNET Customer,

We have received a report of suspicious network activity involving a system under your management.  Details have been included at the end of this message.

Please investigate the claim and immediately let us know what you find.  Be sure to include details of actions taken to prevent further abuse.

We look forward to your prompt response.

Note:  If this is a critical matter or additional reports are received, we may need to immediately deactivate the system until the matter can be addressed.

Sincerely,

BurstNET Abuse Department
BurstNET BASIC POLICY & SERVICE GUIDELINES (AUP)
[US]  https://www.burst.net/policy/terms.shtml
[EU]  http://burstnet.eu/policy/terms.shtml

-----------------------------------------------------------------------
*** If an adequate response is not received within 24 hours,
service may be suspended and a $50.00 fee will be assessed.
-----------------------------------------------------------------------
Abuse from 184.82.62.78
Body:
Hello Networking/Systems Admin,

We have detected abuse from the IP address 184.82.62.78, which according to a whois lookup is on your network. We would appreciate if you would investigate and take action as appropriate.

** THIS IP ADDRESS IS NULL ROUTED on our entire network, including peering and transit, for a period of time not exceeding 24 hours from the date and time of this email.

Log lines are given below, but please ask if you require any further information.

You may contact us at [email protected]

楼下写了2个样板，想写第三个，后来想想不对，很多要看实际情况解决的。
以前帮代练工作室 要号，层出不穷的点子都能应付，就第一种大家参考下吧，实际情况不行还是找我

[ 本帖最后由 ehane 于 2010-9-16 07:35 编辑 ]

ehane

上面的原帖子信息，我们来慢慢分析下，首先看不太懂的人用google翻一下，可以知道这句
suspicious network activity   可疑的网络活动，也就是说每次84罚款的时候，都是在不确定的情况下，我们都有机会免除罚款。

还有句很重要，*** If an adequate response is not received within 24 hours,
service may be suspended and a $50.00 fee will be assessed.
这句的意思就是24小时内 得不到充足的答复，就要交50刀罚款，这个在协议里的，84也弄星号标注，警示你

了解上面两句话之后就好解决了，首先可以明白不用罚款，第二收到信要及时回复，24小时很长的，不会写邮件的，加我Q。

下面 我再写几个常见简单的回复方式，只要粘贴复制就可以应对大部分的警告情况。

第一种，什么都不知道，知道也装不知道的回复方式

Hi, Dear BurstNET Abuse Department (这里看写罚你钱的那个部门的名字)

I just receive an email about suspicious network activity in my account.
I read the log carefully, there was no activities that I authorized to do.
I apologize about the inconvenience this has caused you.
Could you help me to unsuspend my account, you know the vps is so important to the little webmaster like me.
My account information is: 这里粘贴复制下你的ip 登陆名 或者hostname 什么的

Thanks,
***** 可以不写，也可以写的你的名字

第二种，疯狂道歉请求原谅型 （不建议一上来就道歉，这个针对罚了你款之后，在国外一般没事别道歉，你不错人家就不会说你错）


第一种呢，说自己邮件发了，可能出问题没收到。

Hi, Dear BurstNET Abuse Department (这里看写罚你钱的那个部门的名字)

Im sure I reply you in time about the account suspend issue. Maybe theres something wrong with the email.
The $50.00 fee has already be assessed, could you help me to cancel that?

Here is my originally reply
"I read the log carefully, there was no activities that I authorized to do.
I apologize about the inconvenience this has caused you.
Could you help me to unsuspend my account, you know the vps is so important to the little webmaster like me.
My account information is: 这里粘贴复制下你的ip 登陆名 或者hostname 什么的 "


Thanks.

第二种，群里有人上次有哥们写过，说道歉的，最后有用，什么下次不再犯给个改正的机会，我想想还是不写了，那个不建议写，还有本来没事不要低声下气去解决。



[ 本帖最后由 ehane 于 2010-9-16 07:25 编辑 ]

咯拉无米

当我不存在，继续下翻

[ 本帖最后由 咯拉无米 于 2010-9-16 06:51 编辑 ]

大飞机

学好英文多好啊  看人家回帖那个专业

iamtime

这么早...人家在国外，我们都睡了一觉了。

ehane

我起来1小时了，澳洲比国内快2小时，我这儿9点半了

shock

我还没睡

cc2k

进来学习一下